Outstanding Public Relations Professional of the Year – nomination

Absolutely delighted to be nominated for the Outstanding Public Relations Professional of the Year – People’s Choice Award.

The award, run by the Chartered Institute of Public Relations (CIPR), aims to pay tribute to an outstanding professional performance made by an individual who has demonstrated exceptional skill, knowledge and initiative.

I was nominated by my colleague at Working Word, Dan Tyte. Also, in the running for the award are Lis Lewis-Jones FCIPR, and Rachel Miller MCIPR.

The winner of this category will be decided by a vote of members of the CIPR. Voting will commence at midday on Tuesday 28 May 2013. Further details here.

Hope as many colleagues in the Institute vote as possible, and if they feel I’m worthy of the award then it would be a great honour.

The winner will be announced on the evening of the Excellence Awards on June 3 where I will also keeping my fingers crossed for recognition for the work done as part of the Bully-Banks campaign team in the awards’ Best Low Budget Campaign category.

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Celebrate your Welsh connections and all things Welsh with a Cwtch – a nice memorable meme to cuddle with on March 1st

How can the Welsh surpass the Irish in making their own patron saint day, St. David’s Day, as popular as St. Patrick’s Day?

The answer may be in a very special version of a cuddle.

A good old fashioned affectionate hug, or ‘cwtch’ – an endearing Welsh word for a hug or cuddle is the secret weapon for enabling the celebration of all things Welsh on St. David’s Day on March 1st to be even more memorable and engaging around the world

I am urging the people who promote all-things-Welsh to embark on a five year campaign featuring ‘having a cwtch’ and making it a key integral part of the St. David’s Day celebration message around the world.

Giving a ‘cwtch’ is a great example of what can be called ‘experiential marketing’. It also highlights a key component of communications: People will often forget what you say, but remember how you made them feel.

‘Cwtch’, the word, has little awareness outside of Wales. It also has limited exposure on any Google search.

But ’cwtch’ the meme, where the meaning is the word accompanied by the act of giving a hug and showing you care has great potential to spread and replicate itself.

When you ask people to celebrate St. David’s Day what can they currently actually do?

It is great seeing the small children dressing up in traditional costume for schools, and maybe I could carry a daffodil around with me, have a pint of Brains S.A., and sing ‘Land of my fathers’ in a Harry Secombe voice. But seriously, what else can I do?

Is there an easier, ready-at-hand thing which can be done?

The answer is the ‘cwtch’: around the world people could be invited to give out ‘cwtches’ (is that the plural?) to celebrate St. David’s Day on March 1st.

You can imagine radio broadcasters relaying the message, you could encourage people to give each other cards with an accompanying ‘cwtch’, or virtual cwtches could be given.

We could indeed set up a ‘Cwtch Marketing Board’ to promote all things cwtch.

The idea could be further developed with promoting say ‘cwtch cakes’ – to eat with someone you care for.

Restaurants could offer ‘cwtch’ desserts designed for sharing.

There could be a word play on ‘There is no cwtch’

Why has it got strong meme potential? The act of giving a ‘cwtch’ is both inherently pleasurable (except maybe for non-tactile people) and has wider resonance with campaigns like ‘give a hug’.

In an era where greater emotional quotient is celebrated, sharing a ‘cwtch’ sits comfortably within people’s goals and values, and is therefore not likely to create barriers of dissonance in its transmission.

Just think how popular St. Patrick’s Day has become. Why? One fundamental reason is that it is meme-friendly, has a strong coherence, and crucially, easily links into existing easy-to-do behaviours or predilections: seemingly in this case, to enjoy a drink, or even get drunk.

Yes, giving a ‘cwtch’ is milder than the excesses of St.Patrick’s Day, but still has potential.

Who would you share a cwtch with this St. David’s day on March 1st?

And what ideas do you have for the ‘Cwtch Marketing Board’?

I do like the ‘How to Cwtch Guide’ produced by the agency where I am an Associate Director Working Word for their client, the Park Plaza Hotel in Cardiff. (Have a go and follow the instructions.)

Who is the first person you are going to give a cwtch to on St. David’s Day on March 1st. And who is going to be the second, and third ‘cwtch of the day’ for celebrating all things Welsh?

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The Bobby Moore meme – pass it on

Creative Director Andy Green blogs…

Despite dying 20 years ago and having stopped playing football nearly 35 years ago the legend of my boyhood hero, former West Ham United and England captain Bobby Moore grows.

With interest growing for next year’s centenary of World War I, in spite of an ever-growing time gap, the appetite for commemoration grows.

Why is this?

The answer is that they are examples of memes – self-replicating bodies of information that keep a legend alive.

Yes, there are prompts to promote the legend: West Ham United, Moore’s old club, staged a special celebration at last night’s game against Tottenham.

And virtually every history museum and their cousin will be promoting the 100th anniversary next year of the start of World War I.

But in both cases the core message grows and grows by itself.

The irony for Moore was after an illustrious football career his latter years were marked as a forgotten man of football.

But his death creates scarcity – he is no longer around – and provides a clear way for everyone to create the Bobby Moore they want – the legend.

And Bobby’s legend thrives, because there are sufficient number of people who want it to. ‘Bobby Moore footballer’ is now ‘Bobby Moore meme’.

For West Ham fans like me he represents the icon of playing ‘the West Ham way’ and was captain in charge during the club’s greatest successes.

For the wider football family he was captain of England, the only Englishman to hold the World Cup trophy aloft as winners.

For the British sporting brand he is present in the all-time pantheon of the country’s greatest sportsmen.

And for the wider British brand he represents an icon of a Britain in the swinging sixties and seventies, a golden boy of a golden era.

By treasuring the Bobby Moore meme it provides a feel good-factor that makes us enjoy a more positive view about who we are, what we represent and where we stand in the world. The Bobby Moore meme reduces dissonance, allays any anxieties about our realities of our present-day world.

Sure there are some inconvenient truths for our meme; West Ham fans overlook the fact that at the height of his career he nearly joined arch rivals Spurs. And I’m sure he was innocent over the incident with the stolen bracelet in Bogota just before the 1970 World Cup – but then I’m biased

I will be sad this week, reflecting that Bobby is no longer with us, and marked the occasion with a blast of my favourite tribute song to the man ‘Viva Bobby Moore’ after six minutes into the Tottenham game.

But I’m also glad that my boyhood hero and lifelong role model has become a potent  meme for West Ham fans, football fans, sports fans and anyone buying into the British brand – and long may it grow. Pass it on.

In 1993 Bobby’s wife Stephanie established the Bobby Moore Fund in partnership with Cancer Research UK to help raise money for research into bowel cancer and for public awareness of the disease. If you’d like to make a contribution to the fund, you may do so by visiting their website .

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Sorry, but I failed to deliver ‘Failure week’

There is a delicious irony that one of the initiatives I had planned to do – I failed to deliver.

But then again it was ‘National Failure Week’ – planned for the first full week of February.

The idea was inspired by the efforts last year of a top girls’ school, Wimbledon High School, in holding a “failure week” to teach pupils to embrace risk, build resilience and learn from their mistakes. The emphasis was on the value of having a go, rather than playing it safe and perhaps achieving less.

The headmistress, Heather Hanbury, said she had placed a great emphasis on developing resilience and robustness among the girls and wanted to show “it is completely acceptable and completely normal not to succeed at times in life.”

Ms Hanbury’s pupils achieve some of the highest exam scores – but during last year’s Failure Week they were invited to focus on failure with workshops, assemblies, and activities for the girls, with parents and tutors joining in with tales of their own failures.

“The girls need to learn how to fail well – and how to get over it and cope with it. Fear of failing can be really crippling and stop the girls doing things they really want to do. We want them to be brave – to have courage in the classroom,” she added.

Following up on this wonderful initiative I identified the 5 key F words to encourage ‘Failure’ in whatever you are doing.

  1. Feedback – there is no such thing as failure. Only feedback. By encouraging a passion for feedback, where every step is a positive step forward in gaining greater understanding and learning is the way to success rather than being stuck in a rut.
  2. Foolhardiness – well non-foolhardiness. Take risks so long as not if it jeopardises the very survival of the business. (I love the quote from John Lanchester on the behaviour of the banks and their use of credit default swaps used which led to the financial crash: “It’s as if people used the invention of seat belts as an opportunity to take up drunk driving.”)
  3. Freedom -  give others room to explore, discover the new, even to grow and be a bigger person than you
  4. Fellowship – a lovely quaint word, but it’s about sharing, recognising a community of interest. It is a more powerful team that looks after its weak – as well as its strong, particularly if a team member is low after an episode of ‘failure’.
  5. Forgiveness - yes, if it didn’t go to plan, learn to forgive and forget, not hold grudges. ‘Where there’s blame, there is a claim’ should be extended to – it’s also very lame.

By applying these ‘F’ words to your team or organization you can fully realise the potential of ‘Failure Week’ which should have been this week.

Only, I had so much else on: I am about to launch my new book ‘Tubespiration – how to get your next brilliant idea by using the London Underground as a creativity tool’ plus my pro bono work for the small business campaign Bully-Banks against Bank mis-selling has taken priority.

Failure Week was supposed to be promoted by the Flexible Thinking Forum, a not-for-profit social enterprise which works to develop creative thinking skills in the community. Check out www.flexiblethinkingforum.org.uk

Oh well, there is always next year – along with valuable lessons learnt from this year.

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Five reasons why I’m proud of Blue Monday – and three things that do make me unhappy

Associate Director Andy Green blogs..

Today, I am very proud of one of my babies. No, not one of my two daughters (of whom I’m immensely proud!) Rather, one of my creative off-springs, a meme – ‘Blue Monday’. It is a source of great happiness – but also some unhappiness.

For the last 7 years I have been promoting the third Monday in January as ‘Blue Monday’ – as now symbolically the most depressing day of the year, associating the concept with a call to promote better mental well-being and mental health issues.

Psychologist Cliff Arnall in 2005 originally devised a formula for ‘the most depressing day of the year’ in support of a public relations campaign (which I had nothing to do with).

I responded to the initial story and obtained some great media coverage. Everyone involved in the original story had no plans or use after its original use, but I recognised its meme potential, as a regular annual story.

I then took command of the opportunity, gave it a brand name of ‘Blue Monday and sought to link it with mental well-being and mental health causes and since 2006 have run with it. Note: I don’t own ‘Blue Monday’; if you learn more about memes, you will find, like the concept of brand, they reside in other people’s minds and networks.

I have been doing Blue Monday for no payment – I haven’t wanted or received a bean for my efforts with it. I do it partly as part of an academic interest in memes, using the world as a real-life laboratory, and it has real potential to do social good.

I also do it because I’m Britain’s oldest teenager. If you know teenagers there are two ways to motivate them to do things: one is to pay them, the other is to say ‘No’. And because a network of highly influential scientists who have done the equivalent of saying ‘No’, it has actually spurred me to keep going. More of them later!

So, why am I proud of ‘Blue Monday’?

1 . As a symbolic day it is now being used by a number of good causes to promote their message, generate activities and crucially raise valuable funds. Potentially, if Blue Monday could just generate less than 1% of that raised by say Comic Relief it could raise £500,000 a year for good causes.

2. It creates a precious talking point and potential media hook for subjects which face difficulty getting a hearing, such as mental health, depression and suicide.

3. It creates a welcome opportunity for positive well-being and asserting happiness and joy in the world.

Today, I listened to BBC Radio Wales which not only played a series of uplifting, good mood enhancing songs, but also had a live outside broadcast from a school where youngsters had their jokes aired, (“Why did the chicken cross the playground? To get to the other slide!” was a typical effort.)

The show later got a text from a woman, who was foster mother to one of the children who had their jokes broadcast. She was delighted how it would boost the youngster’s confidence and self-esteem. Doesn’t that make you feel good?

4. Blue Monday also serves as an example of a ‘meme’ – a fundamental aspect of communications which most people in PR don’t even know about.

A feature article in a very respected public relations journal about the ‘Movember campaign’ failed to even mention the word ‘meme’ in its 2,000 words, yet meme-power is central, at the heart of communications campaigns such as Movember and Blue Monday. A meme is a body of information or cultural activity that is able to replicate itself and be readily passed on.

The fact the Blue Monday campaign cost just £26 for a domain and hosting renewal yet is a #1Twitter trend and has global media coverage is indicative of the power of a ‘sticky’ potent meme. Don’t you think our industry should maybe learn more about memes?

Thanks to Blue Monday I now have a great case study, along with my other work in promoting Twixtmas and National Nostalgia Day on February 15th to share with students.

I now also have a great example to share about how the PR industry is incredibly wasteful when it comes to creative content, often failing to exploit he lifetime value of an idea, mistakenly thinking having been used once it is no longer ‘creative’.

5. As a result of falling foul of an influential network of scientists through Blue Monday it sparked an interest in the subject of the communication of science.

My views are that ‘scientific illiteracy’ is one of the biggest issues professional communicators should be addressing, but is only currently being tackled by the scientific community, who are part of the problem.

Thanks to Blue Monday I am planning to produce an e book called ‘Science Phobia’ later this year, highlighting how non-scientists cannot leave it to the nerds to tackle this problem alone.

So, the third Monday of January, Blue Monday is cause for celebration. But why is it also a source of unhappiness?

Firstly, I am angry that mental health charities could have easily raised over £2million of valuable funds were they to fully embrace ‘Blue Monday’. Thanks however, to a network of influential scientists, who bullied the charities about Blue Monday being ‘bad science’ they have until recently stymied significant fund-raising.

Secondly, so-called scientists and science journalists who pride themselves on facts and being rational don’t check their data when it comes to Blue Monday.

In any promotional material about Blue Monday it is positioned as ‘symbolically’ the most-depressing day: not the most depressing day, nor scientifically proven as the most depressing day.

As the great newspaper editor CP Scott once observed: “Comment is free, but facts are sacred”.

Thirdly, I have yet to read an article by anyone looking for evidence and facts to substantiate the existence of Blue Monday to take into account the existence of the meme of Blue Monday as a ‘fact’.

The prevalence and perpetuity of Blue Monday shows both an inherent resilience as a form of viral, word-of-mouth communication, and that it is possibly feeding off an underlying reality.

Inadvertently, we may have uncovered a 21st century Zeitgeist created by people on monthly salaries getting paid early in December result in being more impoverished in January, plus the factors Cliff Arnall identified in his original equation.

People want it to be ‘Blue Monday’. The prevalence of the meme is a fact. For anyone doing research on evidence for Blue Monday include that in your evaluation!

Anyway, I’m still getting a buzz from hearing about episodes like the young foster child on BBC Wales.

It has sparked my enthusiasm for getting more behind Blue Monday for 2014. (This year I just did the very bare minimum having my hands full preparing to launch my new book ‘Tubespiration! – how to get your next brilliant idea by using the London Underground as a creative tool’.)

On balance, I’m very happy about the symbolically most depressing day of the year!

I hope you have had a good Blue Monday.

If you haven’t already, do visit www.beatbluemonday.org.uk (I want to get my £26 worth!)

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